Our Client:
Member of the Fortune 100, an American managed health care company, providing a range of traditional and consumer directed health care insurance products and related services.
The client was looking for a partner who could provide an end-to-end solution for all of its Cisco hardware, maintenance, engineering and network integration requirements.
The Engagement:
The Client initially engaged Acuative in 1997 and the two companies have maintained their relationship through today. Currently, Acuative provides:
- Cisco Hardware
- Staging, configuration and deployment of Cisco Hardware
- Asset management
- On-site engineers in CT data center
- Nationwide on-site break / fix support
- Level 2 Help Desk for Cisco
- Network Integration for Client Acquisitions
Our Strategy:
- Streamline Client’s Cisco hardware purchasing process.
- Define and standardize Cisco product packages to be purchased by Client.
- Provide one source for technical configuration and ongoing hardware support.
The Results:
- Reduced the total cost to implement and support new technology
- Decreased the time to integrate acquisitions