Services

Service Contract Administration

Focusing on simplifying network maintenance for our clients, Acuative has the processes, tools and expertise to deliver complete, accurate and cost-effective contract administration.

You can trust Acuative to assess, plan, quote and implement the maintenance plan that makes the most sense for your network and your budget. We analyze your needs, track your specifics, site by site, manage the renewals and make any changes you may need to ensure that all your network assets are covered.

Whether your business has a few network devices, or thousands, let Acuative handle your service contract administration to reduce your risk of network problems while saving time and money. A typical network client with 1,000 devices can take hundreds of hours per year to manage the service contracts. Acuative can save you nearly all of that time!

With total reliance on your network for operations, e-business initiatives and other mission critical functions, you cannot afford to be unprotected or have your contracts unmanaged.

Benefits include:

  • One call resolution - to Acuative – avoids “fire drills”
  • Increased uptime, reduced equipment failures and protected revenue
  • Simplified coordination of multiple contract termination dates –
    eliminates confusion, exposure and budget issues
  • Accurate planning and budgeting for equipment replacement costs –
    No surprises
  • More time to focus on your core business and responsibilities
  • Seamless coverage of all of your sites across your entire network, even those that are geographically dispersed

The Acuative Approach to Service Contract Administration
Acuative’s contract administration team collects and organizes the facts about your network, assets and current state of your contracts. Our experts then analyze the data and recommend the best maintenance options. Learn more.

Cisco Smart Net Total Care Service Contract Administration
Our team has unsurpassed Cisco service knowledge and extensive experience managing Smart Net Total Care contracts for networks of all sizes and in all industries. Learn more.

Acuative ValuNet and ValuNet Plus On-Site Maintenance
Acuative offers complete on-site maintenance care for multi-vendor network environments. Learn more.

Service Contract Login

Click here to login to the contract administration extranet portal.

Smart Net Total Care Review Form

Click here for a copy of the Cisco® Smart Net Total Care Review Form.

This gives us permission to review your Smart Net Total Care contracts. Next, we'll provide a complimentary assessment and recommendations for your service coverage.

Contact Us

The Service Contract Administration team is ready to help with comprehensive review, planning, and ongoing administration of all of your contracts.

Making Smart Net Total Care simple is our mission!

Phone: 847-580-4050
Fax: 847-444-0470

SmartNet@acuative.com

Client Testimonials

Thank you for the information and for setting this up...Read More

As a public agency we do have an obligation to solicit competitive pricing... Read More

Wow you are awesome! You did in two hours what I was trying to get out... Read More

Please pass along to the entire team my thanks for the manner in which Acuative... Read More

Thanks for the continuous rock star service level this year... Read More

Your commitment to weekly calls is an exemplary example of the importance of... Read More

Your staff has supported me very well over the last 3 years. We have many asset changes... Read More

Your professionalism as a company really impressed me. As long as I have this position I will... Read More

Thank you so much for your help…it was vital we got that piece of equipment…Read More