Services

Network Monitoring

From complete network monitoring, to end-to-end network management including fully outsourced network infrastructure programs, Acuative meets the needs of the most demanding local, regional, national and multi-national enterprise networks.

network monitoring at AcuativeEvery minute your network is down is a lost sale, lost current customer, lost opportunity. Whether it’s your back office servers or your VoIP, video conferencing or mission critical applications, Acuative is monitoring your network for outages and everyday performance to ensure your team is prepared to manage the business of your network.

Acuative brings your networking team peace-of-mind through complete consultation and real-time performance monitoring/tuning and pro-active fault detection, traffic management, and equipment/software upgrade planning following ITIL® best practices for IT management.

Cisco PartnerPremWatch Network Monitoring Services include:

  • 24/7/365 monitoring & support featuring both the latest in automated alarms and notifications and round-the-clock human supervision, troubleshooting and support
  • Assessment and consultation of your specific needs
  • Real-time views and dashboards that enable visual tracking of network performance
    at a glance
  • 100% U.S.-based call centers and network engineering support for Tier 1, Tier 2 and Tier 3 level issues for domestic U.S. customers
  • Global support locations supporting all languages for multi-national networks
  • Significant cost savings with increased capacity and technical capabilities for network services
  • Strong relationships with all national and most international vendors to cut through the red-tape
    and “finger-pointing” between local service providers, hardware and software vendors
  • Advanced off-peak application scheduling and performance tracking to maximize network through-put
    and performance during peak-business hours
  • End-to-end VoIP management, including “Add, Change, Delete” services
  • Strict SLAs to guarantee client satisfaction, network uptime and performance levels that scale
  • Precise network planning with a full data set revealing utilization trends by individual employee,
    department, division, operating location, company and transaction type