Services

Field Services

Bringing your network vision to reality within budget and on time.

Acuative field servicesAcuative speeds up technology deployment, scales resources appropriately, and installs and tests equipment domestically with a team of strategically placed certified employee Field Service Technicians.

Utilizing our InsidEdge Enterprise Resource Planning (ERP) System featuring sophisticated automatic routing capabilities, your jobs are scheduled and managed seamlessly to meet your SLA.

Acuative Field Services are available globally in 96 countries using authorized partners.

Field Services include:

Acuative field services training Acuative’s Field Service Technicians

Strategically placed for proximity to your sites, Acuative’s field service technicians are our own W-2 employees for full accountability and the highest quality of service. Demonstrating certified expertise in a diverse set of multi-vendor, converged network environments, our field force has a proven track record and relentless commitment to client satisfaction.

In today’s marketplace, changes to technology are ongoing and at Acuative, learning never ends. Our field force is constantly engaged in refresher training on new technologies, equipment and client programs, conducted at our Global Technology Center and in
regional field locations.

Uniformed and fully equipped with spares, tools and test equipment,
Acuative technicians meet stringent standards for both technical
and customer service skills.

Our Global Service Coverage

Acuative provides services across North America and worldwide in 96 countries via certified partners.

Download our Global Service Coverage Map